Security Policy
At Premier Poker Chips, protecting your personal information and payment data is a top priority. We take reasonable and appropriate measures to safeguard the information you share with us and to ensure a secure shopping experience.
This Security Policy explains the steps we take to protect our website, systems, and customer data in line with applicable data protection legislation, including the UK GDPR.
Secure Website Connections
Our website uses HTTPS with SSL/TLS encryption to protect data transmitted between your browser and our servers. When browsing or placing an order on our site, your information is encrypted and protected from interception by third parties.
You can verify this by looking for the padlock icon in your browser’s address bar (usually to the left on google chrome for example).
Payment Security
All payment transactions on our website are processed using secure, PCI-compliant payment gateways. We do not store full credit card numbers on our servers.
To further protect against unauthorised card use, we support additional 3D Secure card authentication services where applicable, including; Visa Secure, Mastercard Identity Check, and American Express SafeKey. These services add an extra layer of protection during checkout.
To use these services, you may need to be registered with the bank or card issuer that provided your payment card.
Data Protection & Storage
We take reasonable steps to protect customer information by:
- Limiting access to personal data to authorised personnel only.
- Using secure servers and infrastructure.
- Applying appropriate technical and organisational safeguards.
Personal information is used only for legitimate business purposes such as order processing, customer support, and legal or regulatory compliance.
For more information about how we collect, use, and protect personal data, including your rights under data protection law, please refer to our Privacy Policy.
Account Security
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. We recommend:
- Using strong, unique passwords.
- Avoiding shared or public computers when accessing your account.
- Logging out after each session.
We may implement additional safeguards to protect accounts from unauthorised access.
Monitoring & Maintenance
We regularly monitor our website and systems for potential security threats. Our security practices include:
- Routine software and server updates.
- Patching known vulnerabilities.
- Monitoring for suspicious or unauthorised activity.
These measures help reduce the risk of data breaches and service interruptions.
Incident Response
In the event of a suspected or confirmed security incident, we will take prompt action to investigate, mitigate potential harm, and restore system security.
If customer data is affected, we will notify impacted users as required by applicable laws and regulations.
User Responsibilities
While we take strong measures to protect our systems, users should also take precautions, including:
- Avoiding public or unsecured Wi-Fi networks when submitting sensitive information.
- Keeping devices and browsers up to date.
- Being alert to phishing emails or suspicious communications.
Premier Poker Chips will never ask for your password via email.
Reporting Security Concerns
If you believe you have discovered a security vulnerability or have concerns about the safety of our website, please Contact Us immediately so we can investigate.
We appreciate responsible disclosure and will take all reports seriously.
Updates to This Policy
We may update this Security Policy from time to time to reflect changes in technology, legal requirements, or our security practices. Any updates will be posted on this page.
We encourage you to review this policy periodically.
Last updated: 27 January 2026.
Last reviewed: 27 January 2026.