Delivery & Shipping Costs

Delivery Information

We use a variety of couriers for our deliveries depending on the weight, size and speed of delivery required. We use Royal Mail for standard light mail and small parcels, DPD Local for the majority of our medium & large sized parcels, DPD International and Fedex for International orders.

Our DPD Local service also provides you with a 1 Hour delivery window via SMS or email which then turns into a Follow My Parcel service which enables receivers to watch the progress of their delivery on a real-time map, all the way down to a final 15 minute time-slot. No more having to wait in all day!! Click here to view some video details.

We also offer a Next Working Day, Before Noon and Before 10.30AM Delivery Services (on most items) for £6.99 which guarantees shipment with DPD Local for a next working day recorded (signed for), tracked delivery.

Delivery Promotion

We are currently promoting Free UK Mainland  - Standard Delivery on all orders over £50 (this does not apply if a next day delivery, freight or international service is required OR if a sample chip or pack is purchased on its own).

If you are unsure of any details please call us on our local rate number 01763 268372 and a member of our sales staff will answer any questions and help to place your order.

PLEASE NOTE: Any products which require a special delivery, special courier delivery or trade orders are exempt from the promotion (i.e large poker tables, pallet deliveries etc).

Next Day Orders

Our Next Day Delivery Service details are outlined below:

  • Orders received Monday - Thursday before 2.00pm will be delivered Next Working Day.
  • Orders received Friday before 2.00pm will be delivered on Monday (except Bank Holidays, delivery will be Tuesday).
  • Orders received after 2.00pm Friday, all of Saturday & Sunday will be delivered on Tuesday.

Public and Bank holidays are not included as a working day.

Additional Information:

  • We are not responsible for delays in delivery due to incorrect address details supplied.
  • We regret that we cannot deliver to PO BOX addresses.
  • Please Note: We cannot guarantee delivery services as we rely on third parties to deliver our products to you, however 98% of all deliveries are achieved on time. Please allow a maximum of 28 days in the event of unforeseen circumstances beyond our control.

If you experience any problems with your delivery or are unsatisfied with the service provided please Contact Us.

Shipping Zone Costs:

United Kingdom Shipping ZonesCourierTime scalesCost
Standard (Free Delivery over £50)Royal Mail | DPD Local3 - 4 Working Days£3.99
Standard Express (£2.99 Delivery over £50)Royal Mail | DPD Local2 - 3 Working Days£4.99
Next Day (Orders Placed Before 2PM)DPD Local1 Working Day£6.99
Next Day Before Noon (Orders Placed Before 2PM)DPD Local1 Working Day£19.99
Next Day Before 10:30AM (Orders Placed Before 2PM)DPD Local1 Working Day£24.99
Saturday (Orders Placed Before 2PM Friday)DPD Local1 Working Day£24.99
Scottish Highlands & IslandsRoyal Mail | DPD Local3 - 5 Working Days14.99
Northern IrelandRoyal Mail | DPD Local3 - 5 Working Days£9.99
Isle of Man, Isle of Wight & Scilly IslesRoyal Mail | DPD Local3 - 5 Working Days£14.99
Jersey & GuernseyRoyal Mail | DPD Local3 - 5 Working Days£14.99
Large Volume & Specialised ShippingAs RequiredAs RequiredEmail Us


European Shipping ZonesCourierTime scalesCost
Ireland (Republic Of)DPD Local3 - 5 Working Days£19.99
AustriaFedex3 - 5 Working Days£19.99
BelgiumDPD Local3 - 5 Working Days£19.99
DenmarkFedex3 - 5 Working Days£19.99
FinlandFedex5 - 7 Working Days£19.99
FranceDPD Local3 - 5 Working Days£11.99
GermanyDPD Local3 - 5 Working Days£11.99
GreeceFedex5 - 7 Working Days£19.99
ItalyFedex3 - 5 Working Days£19.99
LuxemburgDPD Local3 - 5 Working Days£19.99
NetherlandsDPD Local3 - 5 Working Days£19.99
NorwayFedex5 - 7 Working Days£39.99
PortugalFedex3 - 5 Working Days£19.99
Spain MainlandDPD Local3 - 5 Working Days£16.99
SwedenFedex5 - 7 Working Days£19.99
SwitzerlandFedex3 - 5 Working Days£39.99
Rest of Europe & European UnionFedex3 - 6 Working DaysEmail Us


World Wide Shipping ZonesCourierTime scalesCost
United States of America (USA)Fedex4 - 6 Working Days£49.99
CanadaFedex4 - 6 Working Days£49.99
Russian FederationFedex3 - 5 Working DaysEmail Us
African ContinentFedex4 - 6 Working DaysEmail Us
South AmericaFedex4 - 6 Working DaysEmail Us
Asia & JapanFedex4 - 6 Working DaysEmail Us
AustralasiaFedex4 - 6 Working DaysEmail Us
Rest of the WorldFedex3 - 6 Working DaysEmail Us