Delivery & Shipping Costs
We use a variety of couriers for our deliveries depending on the weight, size and speed of delivery required. We use Royal Mail for standard light mail and small parcels, DPD Local for the majority of our medium & large sized parcels, DPD International and Fedex for International orders.
Our DPD Local service also provides you with a 1 Hour delivery window via SMS or email which then turns into a Follow My Parcel service which enables receivers to watch the progress of their delivery on a real-time map, all the way down to a final 15 minute time-slot. No more having to wait in all day!! Click here to view some video details.
We also offer a Next Working Day, Before Noon and Before 10.30AM Delivery Services (on most items) for £6.99 which guarantees shipment with DPD Local for a next working day recorded (signed for), tracked delivery.
We are currently promoting Free UK Mainland - Standard Delivery on all orders over £50 (this does not apply if a next day delivery, freight or international service is required OR if a sample chip or pack is purchased on its own).
If you are unsure of any details please call us on our local rate number 01763 268372 and a member of our sales staff will answer any questions and help to place your order.
PLEASE NOTE: Any products which require a special delivery, special courier delivery or trade orders are exempt from the promotion (i.e large poker tables, pallet deliveries etc).
Next Day Orders
Our Next Day Delivery Service details are outlined below:
- Orders received Monday - Thursday before 2.00pm will be delivered Next Working Day.
- Orders received Friday before 2.00pm will be delivered on Monday (except Bank Holidays, delivery will be Tuesday).
- Orders received after 2.00pm Friday, all of Saturday & Sunday will be delivered on Tuesday.
Public and Bank holidays are not included as a working day.
- We are not responsible for delays in delivery due to incorrect address details supplied.
- We regret that we cannot deliver to PO BOX addresses.
- Please Note: We cannot guarantee delivery services as we rely on third parties to deliver our products to you, however 98% of all deliveries are achieved on time. Please allow a maximum of 28 days in the event of unforeseen circumstances beyond our control.
If you experience any problems with your delivery or are unsatisfied with the service provided please Contact Us.
Shipping Zone Costs:
|United Kingdom Shipping Zones||Courier||Time scales||Cost|
|Standard (Free Delivery over £50)|| | ||3 - 4 Working Days||£3.99|
|Standard Express (£2.99 Delivery over £50)|| | ||2 - 3 Working Days||£4.99|
|Next Day (Orders Placed Before 2PM)||1 Working Day||£6.99|
|Next Day Before Noon (Orders Placed Before 2PM)||1 Working Day||£19.99|
|Next Day Before 10:30AM (Orders Placed Before 2PM)||1 Working Day||£24.99|
|Saturday (Orders Placed Before 2PM Friday)||1 Working Day||£24.99|
|Scottish Highlands & Islands|| | ||3 - 5 Working Days||14.99|
|Northern Ireland|| | ||3 - 5 Working Days||£9.99|
|Isle of Man, Isle of Wight & Scilly Isles|| | ||3 - 5 Working Days||£14.99|
|Jersey & Guernsey|| | ||3 - 5 Working Days||£14.99|
|Large Volume & Specialised Shipping||As Required||As Required||Email Us|
|European Shipping Zones||Courier||Time scales||Cost|
|Ireland (Republic Of)||3 - 5 Working Days||£19.99|
|Austria||3 - 5 Working Days||£19.99|
|Belgium||3 - 5 Working Days||£19.99|
|Denmark||3 - 5 Working Days||£19.99|
|Finland||5 - 7 Working Days||£19.99|
|France||3 - 5 Working Days||£11.99|
|Germany||3 - 5 Working Days||£11.99|
|Greece||5 - 7 Working Days||£19.99|
|Italy||3 - 5 Working Days||£19.99|
|Luxemburg||3 - 5 Working Days||£19.99|
|Netherlands||3 - 5 Working Days||£19.99|
|Norway||5 - 7 Working Days||£39.99|
|Portugal||3 - 5 Working Days||£19.99|
|Spain Mainland||3 - 5 Working Days||£16.99|
|Sweden||5 - 7 Working Days||£19.99|
|Switzerland||3 - 5 Working Days||£39.99|
|Rest of Europe & European Union||3 - 6 Working Days||Email Us|
|World Wide Shipping Zones||Courier||Time scales||Cost|
|United States of America (USA)||4 - 6 Working Days||£49.99|
|Canada||4 - 6 Working Days||£49.99|
|Russian Federation||3 - 5 Working Days||Email Us|
|African Continent||4 - 6 Working Days||Email Us|
|South America||4 - 6 Working Days||Email Us|
|Asia & Japan||4 - 6 Working Days||Email Us|
|Australasia||4 - 6 Working Days||Email Us|
|Rest of the World||3 - 6 Working Days||Email Us|