Please read the following Terms &
Conditions carefully, as use of this website to purchase products means you
agree to them.
Ordering - As we are
an internet only company, orders for products displayed can only be made through
this website. We will send you an order confirmation by
Order acceptance -
All orders shall be deemed complete unless stated on the delivery note as a
shortage to follow. Any other shortages must be reported by the customer within
2 days of receipt to email@example.com.
All our prices are shown in sterling and are inclusive of 20% VAT where
applicable (books exempt). Delivery charges will be made clear at final point
of ordering. The cost of delivery may vary depending on value, for more
information see our Delivery & Charges page. All special prices are subject to
while stocks last.
- Payments can be made by credit card online or over the phone - we accept all major credit cards.
Payment will go through our secure server facility.
- We also accept cheques and BACS transfer. Please note that goods will not be sent until cheque has been recieved.
Delivery - We regret we can
only ship within the UK. Standard UK delivery is 2-3 working days,
unless otherwise stated on the product description of the item purchased.
Please Note - If
there is nobody to sign for the delivery, we reserve the right to charge for the
delivery again if the courier returns the delivery back to our premises and
charges us for the inconvenience. We will inform you if this should happen so
a decision can be made by you on the following coarse of action. In the event
of unforeseen circumstances beyond our control, please allow up to 28 days for
Warranty - Unless
otherwise stated all products are covered by a 6 month
Returns - All
faulty, damaged or broken products will be replaced or refunded, we must be
informed within 3 days of receipt of goods, we will pay you the cost of the
unwanted goods have a 14 day money back guarantee and must be returned within 14
days of receipt. The products must be kept in their original packaging and
condition received. Postage will have to be paid by the customer and a full
refund will be given for the products only. Please inform firstname.lastname@example.org at the very earliest
opportunity so we can deal with the return efficiently.
Please return goods to the Premier
Pokerchips address on the invoice which is also the same as the address at the
bottom of this page.
Please note, you are responsible for
product/s until they reach us. We suggest you use a recorded delivery service
such as Royal Mail 1st Class.
Newsletters - Although we do not currently have a newsletter, we plan to have a newsletter facility in the future. You will be automatically added to the newsletter list, but you can unsubscribe from list on receipt of the first newsletter email.
Liability - We make
no guarantees that this website is 100% error free. We accept no responsibility
for any loss you may incur due to an inability on your behalf to use this
website properly. Your statutory rights as a customer are not
Links - We
are not responsible for the content of linked websites that are not controlled
Security - Please see our Privacy & Security page.
Contacts - Please see our Contact Us
Complaints - We take complaints
very seriously, if you have have any reason to report a dis-service please
contact email@example.com. We will
investigate the nature of the complaint and endeavour to improve our service so
future occurrences are eradicated.
We may change the price, description or photo of any
product on this site without notice.
We reserve the right to cancel any order without
Your statutory rights as a customer are not